Last Updated: 15 Oct 2024
Thank you for shopping with HPS PUBLICATION. We are committed to providing you with a seamless shopping experience. Please read our Shipping and Refund Policy carefully.

Shipping Policy

  1. Shipping Methods We offer Standard shipping methods.
  2. Processing Time Orders are processed within 3 business days. Orders placed on weekends or holidays will be processed the next business day.
  3. Shipping Costs Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
  4. Delivery Time Delivery times vary based on the shipping method chosen and your location. Generally, you can expect 5 to 8 business days
  5. Tracking Your Order Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website

    • Refund Policy
  6. Return Eligibility To be eligible for a refund, items must be:
     Unused and in the same condition that you received them
     In the original packaging
  7. Return Period You have 3 days from the date of delivery to request a return.
  8. How to Initiate a Return To initiate a return, please contact us at + 91 9720196210. Please provide your order number and the reason for the return.
  9. Refund Process Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 2 business days, and a credit will be applied to your original method of payment.
  10. Non-Refundable Items Certain items are non-refundable, including:
     Printed with your coaching name
     Mock paper
     Sale items marked as final sale
  11. Exchanges If you need to exchange an item for the same item or a different one, please contact us at + 91 9720196210 to facilitate the exchange.
  12. Shipping Costs for Returns You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.